Psychodynamics of stress related to hospital professional performance during the COVID-19 pandemic
DOI:
https://doi.org/10.26694/reufpi.v14i1.6419Keywords:
COVID 19, Occupational Stress, mental health, Occupational HealthAbstract
OBJECTIVE: To analyze, from a work-related perspective, work-related stress in hospital units during the COVID-19 pandemic. METHODS: The population consisted of healthcare professionals working in hospital units. Data were collected through semi-structured interviews and subjected to Bardin's Content Analysis. The following categories of analysis were produced: Work Organization, Working Conditions, Work Relationships, Collective Defense and Resistance Strategies, Pleasure and Recognition at Work. RESULTS: The COVID-19 pandemic severely impacted Work Organization, promoting the adoption of organizational arrangements aimed at meeting the growing demand; procedures and work pace are among the most affected aspects, along with Working Conditions; these were further precarious given the scarcity of resources and qualified personnel. Collective Defense and Resistance Strategies emerged with an emphasis on individual coping with stress. Pleasure and Recognition at Work were associated with the feeling of duty fulfilled, providing assistance to seriously ill patients, and observing their recovery. CONCLUSION: Work-related stress during the pandemic is recognized by healthcare professionals and is related to working conditions, relationships, and organizational structure
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